Shipping policy

We offer reliable and secure shipping across the United Arab Emirates (UAE) and Saudi Arabia (KSA), ensuring every order is handled with care and delivered with confidence.

Order Processing

All orders are processed within 1–2 business days after confirmation. Orders placed on weekends or public holidays will be processed on the next working day.

Delivery Timelines

UAE:
Delivery within 1–3 business days across all emirates.

Saudi Arabia:
Delivery within 3–5 business days, depending on destination and customs clearance.

Delivery timelines are estimates and may vary due to external factors beyond our control.

Shipping Charges

Shipping fees are calculated at checkout based on location and order value. Free shipping may be available on selected orders or during promotional periods.

Cash on Delivery (COD)

Cash on Delivery is available for eligible locations in the UAE and Saudi Arabia.

• COD availability and fees (if any) will be shown at checkout

• Exact payment in cash is required at the time of delivery

• Refused or unaccepted COD orders may be restricted from future COD purchases

Customs & Duties (KSA Orders)

For deliveries to Saudi Arabia, any applicable customs duties, VAT, or import taxes are the responsibility of the customer unless stated otherwise.

Delivery Accuracy

Please ensure your shipping address and contact details are correct. We are not responsible for delays or failed deliveries caused by incorrect or incomplete information.

Order Tracking & Support

Once your order is shipped, tracking details will be shared. Our support team is available to assist with any delivery-related inquiries.